How can I place an order?

You can browse products on Saharware, add your selected items to the cart, and complete your order through checkout.

After placing your order, our team may contact you to confirm the details before delivery.

Do you deliver across Egypt?

Yes, Saharware delivers Tupperware products to different governorates across Egypt.

Delivery availability and fees may vary depending on your location.

How much is shipping?

Shipping fees are calculated according to the customer’s governorate and will appear clearly during checkout.

• Cairo: 100 EGP
• Giza: 150 EGP

Is there free shipping?

Yes. Orders over 1000 EGP qualify for free shipping.

What payment methods are available?

Saharware currently supports Cash on Delivery, InstaPay, and Mobile Wallet payment options.

Payment details may be confirmed with our team before processing your order.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible through WhatsApp.

Changes depend on product availability and whether the order has already been prepared or sent for delivery.

Can I return or exchange a product?

Return and exchange requests are reviewed according to the product condition, order details, and reason for the request.

Products should be unused, clean, and in their original packaging whenever possible.

What if I receive a damaged or incorrect product?

Please contact us as soon as possible after delivery and send clear photos of the product, packaging, and order details.