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Terms & Conditions

Website Terms

Terms & Conditions

These terms explain the basic conditions for using Saharware, browsing products, placing orders, payment, delivery, returns, and customer support.

Using Our Website

By using Saharware, browsing our products, or placing an order, you agree to use the website in a fair and responsible way.

Please make sure that the information you provide during checkout is accurate and complete.

Product Information

We aim to present product details, images, prices, and availability as clearly as possible.

Product colors, sizes, packaging, or availability may vary depending on stock and supplier updates.

Orders

After placing an order, Saharware may contact you to confirm order details, delivery information, product availability, and payment method.

An order may be delayed, changed, or cancelled if information is incomplete, stock is unavailable, or payment confirmation is not completed when required.

Prices & Offers

Prices and offers shown on Saharware may change from time to time.

Special offers, discounts, and Last Piece products are subject to availability and may end once stock is sold out.

Payment

Saharware currently supports Cash on Delivery, InstaPay, and Mobile Wallet payment options.

For InstaPay or Mobile Wallet payments, customers may be asked to send payment confirmation through WhatsApp before the order is processed.

Shipping & Delivery

Delivery is available to different governorates across Egypt, and shipping fees may vary depending on location.

The final shipping cost will appear during checkout before confirming the order.

Orders over 1000 EGP qualify for free shipping when the option appears during checkout.

Returns & Exchanges

Return and exchange requests are reviewed according to product condition, order details, and the reason for the request.

Products should be unused, clean, and in their original packaging whenever possible.

Customer Responsibilities

Customers are responsible for providing correct contact information, delivery address, and order details.

If our team cannot reach the customer for confirmation, the order may be delayed or cancelled.

Website Content

All website content, including text, layout, images, and design elements, is provided for Saharware’s online shopping experience.

Please do not copy or misuse website content without permission.

Updates to These Terms

Saharware may update these Terms & Conditions from time to time to reflect service, website, or business changes.

The latest version will always be available on this page.

Need Help?

If you have any questions about these terms, your order, delivery, payment, or return request, please contact Saharware before completing your purchase.

WhatsApp support: 01007053772