Privacy Policy
Privacy Policy
At Saharware, we respect your privacy and handle customer information carefully to process orders, provide support, and improve your shopping experience.
Information We Collect
When you place an order or contact Saharware, we may collect information such as your name, phone number, delivery address, order details, and payment confirmation details when needed.
This information helps us process your order and provide customer support.
How We Use Your Information
We use customer information to confirm orders, arrange delivery, answer inquiries, provide after-sales support, and improve our services.
We may also use your contact details to communicate with you about your order or related customer service matters.
Payment Information
Saharware supports Cash on Delivery, InstaPay, and Mobile Wallet payment options.
For InstaPay or Mobile Wallet payments, we may ask you to send payment confirmation through WhatsApp so we can verify and process your order correctly.
Delivery Information
Your delivery details may be used to arrange shipping and deliver your order to the correct address.
Delivery-related information may be shared only when necessary with delivery or courier service providers.
Website Cookies
Our website may use cookies or similar technologies to support basic website functions, improve browsing experience, and help the shopping cart and checkout work properly.
You can control cookies through your browser settings.
Sharing Information
We do not sell customer personal information.
Customer information may only be shared when needed to process orders, arrange delivery, complete payment confirmation, comply with applicable requirements, or protect our website and customers.
Data Retention
We keep order and customer service information only as long as needed for order processing, customer support, business records, and related service purposes.
When information is no longer needed, it may be removed or securely stored according to our business needs.
Customer Requests
You may contact us if you want to ask about your personal information, correct order details, or request support related to your data.
Our team will review your request and help you as much as possible.
Security
We take reasonable steps to protect customer information and use it only for legitimate Saharware service purposes.
Please avoid sending unnecessary sensitive information through messages or forms.
Policy Updates
Saharware may update this Privacy Policy from time to time to reflect website, service, or business changes.
The updated version will be available on this page.
Contact Us About Privacy
If you have any privacy questions or need help with your information, please contact Saharware through WhatsApp or the Contact Us page.